Thank you for your visiting our small business. We ship Monday-Friday, some Saturdays, rarely work holidays, and never Sundays. Current ship out time is 3-4 days, but usually 1-2, but can take as many as 5. Generally speaking you should receive your order in 7-10 days, but usually 3-5, and locally 1-2. Black Elder is not responsible for lost or damaged packages so pease choose priority shipping if you would like your package insured.